FAQs

AIB UK, Bank of Ireland, Barclays, Danske Bank, First Direct, HSBC, Bank of Scotland, Halifax, Lloyds, Monzo, Nationwide Building Society, RBS Coutts, NatWest, RBS, Ulster, Revolut, TSB, Santander, Starling, SumUp, Tesco.

More will be added later.




Visa, Mastercard, American Express, Discover & Diners.

More will be added later.




Open Banking is the sharing of data between banks and third parties, and it is quickly becoming the most popular method of payment due to how secure it is for merchants and their customers. Read all about Open Banking in our blog.




As TrustistTransfer utilises Open Banking technology, the payments made via the system are completely secure and protect both the merchant and their customer. To read more about how secure Open Banking is read the blog.

No – TrustistTransfer is accessed through a progressive web app by the merchant, then the payment method is generated and shown/sent to the customer. Customers don’t need to download anything to make a payment.




No – TrustistTransfer is accessed through a progressive web app, which means there is no need for you to download anything in order to take payments from your customers.




To change your subscription level, navigate to the settings screen within your account by clicking the cog button in the bottom right of the screen. Under the ‘Your Plan’ section, you can see your current subscription level along with an ‘Upgrade’ button which will take you through the steps to change your subscription level.




At the end of the payment process, on the payment complete screen the customer will have the option to download their receipt to their device (more options will be available later). 

 

The merchant will have the option to view old receipts in the transaction history screen, just click the transaction you want to view the receipt for and you’ll see the option on the popup.




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A phone with the TrustistTransfer bank transfers app Home Screen